What is Physiotherapy?

Physiotherapy is the treatment of a wide range of conditions and injuries to the body through the use of manual therapy, rehabilitation, exercise and electrotherapy. At Adelaide Physio our focus is to not just treat your presenting symptoms, we look for the underlying cause and then working together help you become fitter and healthier to enjoy the life you deserve.

What you should expect from your first visit.  

Upon booking you will be asked to fill in a medical history form online, the more detail you provide the better as this form will be reviewed by our therapists prior to your arrival.

Following this, your physiotherapist may ask further questions to establish the root cause of your symptoms, and if there are contributing factors from your history or lifestyle.

Once happy with the subjective assessment your therapist will then undertake a comprehensive hands on examination. This allows them to determine the most appropriate treatment and rehabilitation for you.

At the end of the session you should have an understanding of your symptoms and contributing factors, have a time frame for recovery, and have a short or long term exercise program to do in your own time. The exercise program will complement the treatment you receive at the clinic.

Our therapists are more than happy to repeat or explain diagnosis differently if you don’t fully understand, please ask questions if you’re unsure. We are working together to get you back to a pain free movement and understanding your body is a key component in the journey.

For more information or to request an appointment, please book through the button below or call us on +35316618569, alternatively you can contact us through the “contact us” button in the top right.

Why attend a Chartered Physiotherapist rather than another therapist?

There are a number of reasons to choose a chartered physiotherapist over others.

To be registered as a “Chartered physiotherapist” in Ireland clinicians must complete a full time BSc degree at a national university, and also complete 1000+ hours of supervised clinical placement. This must be completed in order to become a member of the regulatory body for Physiotherapists in Ireland, the Irish Society of Chartered Physiotherapists (ISCP).

Members of the ISCP are obliged to abide by the society’s rules of professional conduct, and code of ethics.

Although trained in many aspects of medical care many physiotherapists decide on an area in which to specialise. Our therapists have chosen the musculoskeletal and rehabilitation aspect and have undertaken postgraduate training in a variety of skills to enhance their patients experience. Some of the services are, but not limited to: spinal injuries; sports injuries and dry needling.

Please see our services section for further details.

Why Adelaide Physio?

We work predominantly as a hands-on clinic and ensure our patients receive the safest and most effective treatment. We regularly work on continuous professional development and stay up to date with the latest research.

Our mission is to get you, the patient, back to pain free movement as soon as possible. Achieved through hands on treatment tailored to the individual which are complemented by progressive recovery and training programs.

Adelaide Physio is a Chartered physiotherapy clinic, as such all physiotherapists are registered with the ISCP.

Our staff are highly experienced in sports injury management. We all participate in sport and work with a variety of sports teams. We understand what it is to have an injury and we want our patients to get back to their chosen sport or activity as soon as they can in the knowledge that they don’t have to worry about it.

Do I need a referral?

No, you do not need a medical referral to attend Adelaide Physio.

Private Health Insurance

Adelaide Physio are recognised by all the major insurance companies. The amount covered will depend on your policy, so please check with your provider. You may also be entitled to a tax-back rebate via Revenue's Form MED 1.

Once you have paid for your appointment you will be emailed a receipt within 24hours which you can forward on to your insurance provider they will then reimburse you directly. Please note that the receipt you must submit to your insurer will be the one issued after your appointment - the confirmation of booking is not proof of attendance.

Payment options?

Payment is required either prior to or at the time of consultation.

To book online, card payment is the only acceptable method and we accept Visa, MasterCard. 

To pay in a clinic, please where possible use a card payment and we can accept either Visa or Mastercard only. We can only accept cash if absolutely necessary. Advance block payments may be done via bank transfer, please alert us to the payment so we can apply credit to your account .

Cancellation Policy?

If you need to re-book or cancel your appointment, it is requested that you provide adequate notice of 24 hours before your appointment time at a minimum.

Due to the actions of others we must implement a late cancellation fee of 50% if more than 5hrs notice is given or 100% if less than 5hrs is given. Extraordinary circumstances will be exempt, we are sorry for this measure but with enough notice we may be able to allocate your appointment time to someone else who requires treatment.

How long will my appointment take?

The Initial appointment is scheduled for 45mins as there is one time given too listening to your story and taking a detailed history. Standard/Follow up appointment are scheduled for thirty minutes.

These times may vary between treatments depending on the service you are receiving.

**Due to the COVID-19 pandemic we are limited in our treatment times, all appointments will only last 30mins. This is a necessary action to protect all patients of Adelaide Physio and Adelaide Dental as well as the staff in both facilities.**

What should I bring to my appointment?

Please bring any referral letters (If you were referred by your doctor - remember, this isn’t a necessary step) and relevant reports from any x-rays, MRI scans etc.

What should I wear to my appointment?

This depends on the body part and the type of treatment you are receiving; we recommend loose, comfortable clothing that will not restrict movement. Shorts for the lower limb and a vest top for the upper limb are ideal.

Do you only treat sports injuries?

At Adelaide Physio we welcome all patients who are in need of care, the source/mechanism of the symptoms do not have to occur in the sporting environment.

It may be age related, surgical, a specific condition e.g. Parkinson’s disease, ankylosing spondylitis, or a sore back from work - especially in the current working environment. Please reach out for more information or to discuss if we can help.

How many session will I need?

Each presenting symptom is personal to the individual, your physiotherapists will assess you and give you an idea of how many sessions you may need on your first visit.

Will I be treated during my initial session?

Yes, you will be treated during your initial session. The reason more time is allocated for this session is to allow for a comprehensive history and assessment to be taken while also allowing time for treatment.

What are the terms and conditions for booking online?

Online bookings are only available to book 24hrs prior to the time of the appointment.

If you can’t find a time that suits or would like an appointment sooner please ring the clinic on 016618569 and leave a message if it is unanswered. We will get back to you as soon as we can and try accommodate your request.

All patients agree to our 24 hour notice policy when cancelling and/or rescheduling their appointment.

Although you can book for someone else we request that you do not book and appointment for them using your details. Please make those appointments in the name of the attendee.

Adelaide Physio is not responsible for any additional fees incurred from your financial service provider when booking online.

I have not received confirmation of my booking, has the booking gone through?

Sometimes emails from new sources may end up in your junk/spam folder, please have a look there for your confirmation email. Further to this you may wish to check your bank account to check if payment has gone through.

If you have not received the appointment confirmation email but the payment has left your account, please contact Adelaide Physio immediately on 016618569.

Can I book an appointment for someone else?

Where possible we ask that the person attending makes the booking, there are, of course, exceptions - e.g. children and older persons who may not have access to the internet or do not have email addresses.

In this instance we ask that you create a new profile for them on our system using the “new patient” link. Please ensure that you use the correct details of the person who will be attending the appointment: name, DOB, address. This is to ensure our patient records are correct and compliant with GDPR. 

If you prefer to receive communication on their behalf you can add your email details on their account.

Do you treat patients of all ages?

Yes, all ages are welcome in Adelaide Physio. We all that a parent or designated guardian is present in the room for the treatment of minors.

How do I find your clinic?

Depending on which location you made the booking for the details will be on your appointment confirmation email. The full clinic address and Eircode will be listed that can be put into Google Maps. Any additional relevant information will also be listed, and should you have any further trouble you can always give us a call.

Do you do home visits?

Yes, within reasonable radius of our clinics we are happy to provide home visits. The cost includes travel time to and from the clinic, so the cost of treatment is higher than a regular on site clinic treatment.

Please visit the fees page for more information. To book a Home Visit appointment please call us on 016618569 as you will not be able to book that type of appointment online.

What precautions do you have in place for the COVID-19 pandemic?

1) You will be required to fill in a COVID-19 questionnaire online, the link will be provided within your appointment confirmation email, and if the answer to any of them is YES you should let us know and not proceed with the booking. In this instance a late cancellation fee will not be charged.

If you have answered yes to any of the screening questions but would still like advice on your symptoms then we can arrange an appointment over Telehealth, there will be a charge for this option.

2) When you arrive at clinic please wait in your car (if you didn’t travel by car please wait in an area away from the clinic door) until your appointment time. Unfortunately our waiting rooms are not currently in operation. At the time of your appointment you will be greeted a the door by your physiotherapist, once there your temperature will be taken and you will be directed to disinfect your hands. you MUST be wearing a mask to gain entry into the clinic. 

3) Our clinicians wear masks, aprons and gloves for the duration of the appointment, where applicable they will wear goggles or visors. In addition they also carry out a complete clean down of the room between each appointment.

4) At out Dublin 2 location we have invested in a state of the art air filtration system that cleans over 99.99% of air born particles in regular cycles. Unfortunately this is not available in our Blackrock Location.

Do you sell gift vouchers?

Yes, we do. They are ideal as last minute gifts as they are redeemable against any of our services and are available for purchase online.